Pets at Home reiterates profit guidance in Q3 update

Pets at Home has reiterated its underlying pre-tax profit guidance for the full year, after its group consumer revenue increased by 0.8% annually in Q3 to £472m.

In the 12 weeks to 1 January, the pet goods retailer said its vet group consumer revenue jumped by 5%, with growth supported by average transaction values and growth in care plan revenues and plans.

However, its retail consumer revenue dropped 1.1% in Q3, although there was positive volume growth across its food and accessories. Its online division remains its fastest growing channel, as it delivered low teens growth throughout the quarter.

Furthermore, its total group statutory revenue fell 1% year-on-year to £358m, while its like-for-like revenue reduced by 0.7%.

Despite this drop, Pets at Home reported that its subscription sales remained in strong growth, representing 15% of its consumer revenues.

It has also stated that 10 new practices and 15 vet extensions will be delivered in the 2026 financial year as part of its vet expansion plans.

In its outlook, Pets at Home said that Q3 trading fell in line with expectations, and as a result, its underlying profit before tax is set to reach its guidance range of between £90m and £97m.

Interim executive chair at Pets at Home, Ian Burke, stated: "Our dedicated pet care colleagues and veterinary partners helped us to deliver a solid Q3 performance, which will enable us to achieve an FY26 underlying profit before tax outcome in line with consensus expectations.

"I'm pleased to report continued strong performance in our vet business and sequential improvement in retail, as we continue to implement our retail turnaround plan. One of our key early actions as part of this plan included investing in our customer offer, reducing the price of over 1,000 products by an average of 12%, ensuring our customers know they can trust us to provide great value for them and their pets.

"With a new CEO and CFO joining in spring, our focus for the remainder of the year is on building momentum behind our four turnaround plan priorities of price, product, cost and execution, to deliver our FY26 plan and to return our retail business to sustainable sales and profit growth."



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